HomeNewPandaPlans, Pricing and BillingBilling Setup and Management, Cancellations

1.1. Billing Setup and Management, Cancellations

Updated 01.12.18

Managing your billing information and all billing updates are your responsibility. NewPanda cannot manage billing updates for individual users.  

To view your current participation features and pricing, access the Settings link under your name in the upper right hand corner of the NewPanda app, and click on the Billing tab.

Your current billing info, features, pricing, start date and current expiration date for each feature will be displayed.

 

1. To update your billing information including the Default card, click the Add or Update Credit Cards link and follow the wizard. All fields are required.

You must allow popups from NewPanda to manage your billing info.
*Once your billing info has migrated to our payment processing center, it is removed from view in our system for your protection. This usually takes less than 24 hours. After that, not even NewPanda staff can see or access your payment info.

2. To cancel feature(s) any time, simply click the Submit a Request link and fill out the form.

3. To add new features, visit www.newpanda.com and click on the appropriate business type (Small Biz, Non Profit, or Real Estate).  Browse for the feature(s) you wish to activate, and click on the monthly price to add the feature(s) to your shopping cart.  At check-out, you can add or update payment information on file.

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