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13.3. Images aren't oriented correctly in some email clients including mobile clients
Posted 02.19.15
If you take photos with your iPhone or other i-Device and upload them to NewPanda, you need to know the following:
If you don't hold your iPhone in the "correct position" (according to Apple) when you take the photo, there's a good chance that it will show up oriented incorrectly in your live emails. That's because images taken with an i-Device of any kind have built-in orientation settings, according to the way the device was held while the photo was being taken. The photos retain the original orientation settings in certain email programs (specifically programs that read the image orientation from the original photo), assuming you want to see the original image as it was taken.
Correct orientation - Only photos taken with your i-Device oriented as shown below (button on the right) are guaranteed to appear correctly in email messages. If the button is on the LEFT, the photos will be UPSIDE DOWN when viewed through email. If the button is on the top or bottom, the image will appear sideways.
You can do a few things to ensure your i-Device photos are oriented correctly:
- Use an app on your iPhone to email pictures (like Rotate Mailer)
- Use an alternative camera app such as Camera+
- Hold your phone as shown above