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7.8. Social Autopilot Posts
Updated 11.09.18
First, make sure you've authenticated your Social Networks through NewPanda. Watch our Social Network Authentication Video
Then, set up your Social Autopilot posts. Watch our Social Autopilot tutorial video:
NewPanda allows you to activate Autopilot updates for the following Social Networks:
- Facebook Pages
Click here to view NewPanda Social Autopilot Topics & Frequency.
Click here to view instructions for authenticating your Social Networks through NewPanda (required). Your Social Networks must be authenticated before you can select Social Autopilot topics and networks.
Activating Autopilot Social Updates and what that means to you
Once you've authenticated your Social networks through newPanda, access the Auto Pilot Social Update settings by going to the Messages feature, then selecting Autopilot Settings.
Now scroll to the Social Autopilot Channels section.
1. To activate Autopilot posts for a Channel (topic/category), click the Active select box.
2. For activated Channels, activate the Social Networks to which you would like automatic posts by NewPanda by clicking in the appropriate select box. If you do not select any Social Networks after activating Channels, we will not make Social posts to the activated Channel.
IMPORTANT NOTES regarding Social Network Authentications:
- Your Facebook and Facebook Pages PERMISSIONS must be such that you allow NewPanda to access your account and make posts on your behalf. If your permissions are not set correctly, Facebook will deny us permission to post on your behalf, and your authentications will be revoked when we attempt to post. More info here.
- If you change your login info, permissions or other administrative settings within your social networks, you will need to re-authenticate your social networks through NewPanda and re-select them for Social Autopilot content.
3. We'll make your Social Updates available for you to view and/or edit once a week (usually by Tuesday afternoon) via the Your Messages list. At that time, you'll be able to edit the contents and Post Date if you like. See Section III below.
4. To stop a particular post from "going live", click the Delete button. You can delete specific posts without having to unselect that particular social channel from all posts.
Inactivating Autopilot Social Updates and what that means to you
Uncheck the Active box from your Autopilot Settings feature to inactivate a particular Autopilot Social Category. Uncheck the social channel itself to stop social posts for a particular social network (i.e. your Facebook Page).
1. Previously activated (but not yet posted) Autopilot Social Updates will be permanently deleted upon inactivation of your Autopilot category or social channel. If you edited your contents or post date, those changes will be lost.
2. If you re-activate the Autopilot category or channel, new posts will be created for you using our default content and post date.
Editing Autopilot Social Updates and what that means to you
PLEASE NOTE: EDIT at your own risk. NewPanda staff cannot replace, repair or re-create Autopilot messages on behalf of individual users!
When you edit the content or post date for an Autopilot Social Update, you are editing ONLY the contents and post date for a single post to a single channel. Each new Autopilot Social Update we create on your behalf will include all default content and post dates.
Example: If you edit the content and/or post date for your 2013 Happy New Year Autopilot Twitter post, the selections you make will not apply to your 2014 Happy New Year Autopilot Twitter post. You'll need to manage that separately when the post becomes available for editing next year.
1. From the Autopilot Settings page, click the Edit link for a particular event. OR from the Your Messages page, click the edit icon.
2. For Facebook posts, click the Advanced Facebook Options link to view the post.