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7.1. Autopilot Holiday eCards
Updated 01.14.18
Activating Autopilot Holiday/Event eCards
From the Messages tab, click the Holiday Emails & Events option under Autopilot Settings.
Check the Active box to activate a particular Autopilot event eCard.
- Each activated Autopilot eCard event will send to every contact with a valid email.
- Exception: Coldwell Banker NRT users > Default Group > Primary Sphere
- For instructions on editing the default template, content and/or recipients list, click here.
- eCards are created about 14 days in advance.
- These eCards will appear in your Your Messages once they've been created.
- At that time, you'll be able to edit the eMessage template, contents, recipients, and Send Date.
- During each Holiday Autopilot event, your messages will be throttled for up to 72 hours
- Your message status may show as "Processing" during this time.
Inactivating Autopilot eCards
Uncheck the Active box from your Autopilot Settings feature to inactivate a particular Autopilot eCard.
You'll notice that you can't archive or delete an unsent Autopilot eCard from Your Messages tab (exception: Birthdays and Milestone events).
If you don't want an event-based eCard to go out, inactivate the event in your Autopilot Settings.
We've designed the system this way on purpose for many reasons, the chief being that we don't want you to forget what you've activated,
then "accidentally" create and send more eCards for any single event.
- Previously activated, auto-created Autopilot eCards will be permanently deleted upon inactivation of your Autopilot event.
- If you edited your eCard template, contents, recipient list or send date those changes will be lost.