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NewPanda
All the information you need to create social, email and mobile messages with NewPanda.
- 1. Plans, Pricing and Billing
- 2. Logging In
- 3. Getting Started
- 3.1. First Steps
- 3.2. Add NewPanda to your Safe Senders List
- 3.3. Browser / Device Support
- 3.4. Finding your Operating System, Browser Version & IP Address
- 3.5. Enable Popup Windows (aka Disable Popup Blockers)
- 3.6. Settings Setup and Management
- 3.7. Social Network Links for Your eMessages
- 3.8. Manage Contacts QuickStart
- 3.9. What's Next?
- 4. Contacts How-To's and Help Topics
- 4.1. Contact Manager Overview
- 4.2. How Salutations Work in eMessages & Mailing Labels (Contact FirstName, LastName, DearName)
- 4.3. Adding, Removing and Managing Contacts
- 4.4. Clearing Bounce Records
- 4.5. Copy/Paste Contacts Feature
- 4.6. Importing Contacts
- 4.7. Address Book Importer
- 4.8. Address Book Importer / Applet Troubleshooting
- 4.9. Searching, Sorting and Filtering Contacts
- 4.10. Selecting Contacts for Actions
- 4.11. Subscribing / Unsubscribing Contacts
- 4.12. Creating and Managing Groups
- 4.13. Viewing Contact Activity History
- 4.14. Related Contacts
- 4.15. Backing up Your Data
- 4.16. Undeleting Contacts
- 4.17. Exporting Contacts
- 4.18. Merging Groups
- 4.19. To-Do List
- 4.20. Mailing Labels
- 4.21. Mailing Labels: Troubleshooting
- 4.22. Notes Feature
- 4.23. Email Opt-Outs and Bounces
- 4.24. Data Management 101
- 4.25. Who has access to my list data?
- 4.26. Top Producer® 7i Export Instructions
- 4.27. Top Producer® 8i Export Instructions
- 4.28. Top Producer® Export by Category (Group) Instructions
- 4.29. How do I Export my contacts from.....
- 4.30. What are the import fields in NewPanda?
- 4.31. How do I create Comma Separated Value (CSV) Files?
- 4.32. How do I import my different groups into NewPanda in one process?
- 4.33. I didn't get my Mailing Labels
- 4.34. If I delete an unsubscribed contact and re-enter them, what happens?
- 4.35. Help! I accidentally deleted my data!
- 4.36. Contacts with Multiple Email addresses
- 4.37. Can I merge or unmerge my groups?
- 4.38. How are duplicates handled in the import process?
- 4.39. How are duplicate email addresses handled in the sending process?
- 4.40. How do I import my NewPanda data into Facebook?
- 5. eMessages How-To's and Help Topics
- 5.1. Select a Template
- 5.2. eListings - Create, Edit, Update
- 5.3. eListings - Email
- 5.4. eListings - Social Posting
- 5.5. Design Your Own with NewPanda Editing Tools
- 5.6. Design Your Own HTML
- 5.7. Text-Only eMessages
- 5.8. Email Recipients: Selecting, Editing
- 5.9. Creating Social Posts from Email Messages
- 5.10. Inserting Hyperlinks
- 5.11. Inserting Images
- 5.12. Inserting Merge Tags
- 5.13. Attaching Documents to Messages
- 5.14. Embedding Videos in eMessages
- 5.15. Previewing eMessages
- 5.16. Testing your eMessages
- 5.17. Working with Scheduled or Saved Messages
- 5.18. Archiving eMessages
- 5.19. Replicating eMessages
- 5.20. Un-Archiving eMessages
- 5.21. Deleting Scheduled eMessages, Social Posts
- 5.22. Can I Print My Email Messages?
- 5.23. Message Status
- 5.24. What in the world is Throttling?
- 5.25. How do I tell who a message was sent to?
- 5.26. Footers for eMessages
- 5.27. Make Your Email Work for Mobile
- 5.28. General eMarketing Tips and Etiquette
- 5.29. Google Analytics for NewPanda Messages
- 5.30. How do I preview my eMessages with merged data?
- 5.31. What's a good Open Rate for an email message?
- 5.32. All or almost all of my messages bounced
- 5.33. Can I BCC someone when I send a message?
- 5.34. Can I design my own templates?
- 5.35. Can I edit an archived eMessage?
- 5.36. Can I send Text Messages internationally?
- 5.37. Why don't my web site, email address, etc., appear as URLs on my messages?
- 5.38. HTML Coding Tips
- 5.39. HTML Issues when Forwarding Messages
- 5.40. HTML eMessages with Flash Content
- 5.41. Copy/Pasting from other sources into NewPanda
- 5.42. My merged data doesn't look right
- 5.43. How do I see Bounce / Unsubscribe information for my eMessage?
- 5.44. How do I use the same content for an eMessage in different templates?
- 5.45. How do I change eMessage types?
- 5.46. How do I retract, edit or stop an eMessage that's been sent?
- 5.47. Why does the FROM email address look strange in some email programs?
- 5.48. I'm not receiving my test eMessages
- 5.49. Images don't show up in GMail
- 5.50. Out of Office Replies - will NewPanda remove this contact from my send list?
- 6. eNewsletter How-To's and Help Topics
- 6.1. View eNewsletters & General Newsletter Settings
- 6.2. Managing eNewsletter Subscriptions
- 6.3. Personal Articles: Creating, Managing
- 6.4. Editing eNewsletters / Content
- 6.5. Display Order for Personal Articles
- 6.6. Copy/Pasting from other sources into Personal Articles
- 6.7. Inserting Hyperlinks into Personal Articles
- 6.8. Inserting Images into Personal Articles
- 6.9. Embedding Videos in Personal Articles
- 6.10. eNewsletter Send Schedule
- 6.11. Creating SUBSCRIBE links for your eNewsletter
- 6.12. Can I edit the NewPanda- or broker-provided content for my eNewsletter?
- 6.13. Can I resend my newsletter once it's been sent?
- 6.14. Resending your Newsletter without Email Tools feature
- 6.15. Can I Print my NewPanda Newsletter?
- 7. Autopilot How-To's and Help Topics
- 7.1. Autopilot Holiday eCards
- 7.2. Editing Autopilot eCards
- 7.3. Autopilot Birthdays and Milestone eCards
- 7.4. Autopilot Birthday & Milestone Notifications
- 7.5. Social Posting Network Setup
- 7.6. Advanced Facebook Permissions
- 7.7. My Social Network Authentications Expired
- 7.8. Social Autopilot Posts
- 7.9. Social Autopilot Networks, Topics & Frequency
- 7.10. Why aren't my Social Autopilot posts emailed?
- 7.11. Why aren't my Autopilot emails posted to my social networks?
- 7.12. Daylight Savings Autopilot eCards
- 7.13. I Deleted My Autopilot Message
- 8. Social Posts How-To's
- 9. Track Results How-To's and Help Topics
- 9.1. Tracking Results
- 9.2. Not All Selected Contacts Were Sent My Message
- 9.3. Bounce Notifications - What do they mean?
- 9.4. Why Aren't Results Always 100% Accurate?
- 9.5. Results for Forwarded eMessages
- 9.6. What can I do with Track Results information?
- 9.7. What happens to Tracking statistics for Archived or Deleted messages?
- 10. QR Code Generation
- 11. General Questions
- 11.1. Ad Content on Email / Social Landing Pages
- 11.2. Facebook Pages Questions
- 11.3. Contact Me, Newsletter & Website Links In eMessages
- 11.4. Clearing Cache, Cookies, Browsing History
- 11.5. Why is the system slow?
- 11.6. Can I use NewPanda copyrighted material in my web site or messages?
- 11.7. FROM Email Address in Outbound Messages
- 11.8. How Do I Capture a Screen Shot?
- 11.9. How do I ask people for their Email address?
- 11.10. Remember Me feature
- 12. Authentication Topics
- 13. Images
- 13.1. Does NewPanda host my images?
- 13.2. My images won't upload or show up as an X
- 13.3. Images aren't oriented correctly in some email clients including mobile clients
- 13.4. Background Images in eMessages
- 13.5. Image Enhancement with the NewPanda Image Manager
- 13.6. How Can I Edit My Images Before Uploading?
- 13.7. Tips for Image Uploading
- 13.8. PDFs and Other Attachments
- 14. Spam / Abuse Topics
- 14.1. About DMARC
- 14.2. Spam Filters 101
- 14.3. How does NewPanda ensure my eMessages will get delivered?
- 14.4. All or Most of My List Bounced
- 14.5. Why does the word SPAM appear in my subject line?
- 14.6. Accidental Abuse Reports
- 14.7. Bounce Notifications - What do they mean?
- 14.8. I got Spammed by NewPanda
- 14.9. How do I know if my eMessage got Spam filtered?
- 14.10. Valid email address bounced
- 14.11. What affects my unsubscribe rates?
- 15. Unsubscribe Topics
- 15.1. Can I re-subscribe an email address myself?
- 15.2. What affects my unsubscribe rates?
- 15.3. Do I have to delete Unsubscribers from my data?
- 15.4. Do I have to manage Unsubscribe requests myself?
- 15.5. Does NewPanda notify me when someone unsubscribes?
- 15.6. If someone unsubscribes from a forwarded message, what happens?
- 15.7. If someone unsubscribes from one eMessage, are they unsubscribed from everything?
- 15.8. My recipient got unsubscribed but they didn't click the unsubscribe link
- 15.9. Why do all my eMessages have Unsubscribe links?
- 15.10. What do I do with contacts that have unsubscribed or bounced?
- 16. Administrative Features for Corporate Partners
- 17. Terms and Policies